Our approach to quality with each business coach delivering business growth coaching to our clients

All our business coaches undergo a rigorous accreditation process by ourselves leading to ‘Master Coach’ Status, which includes the following:

Professional Development
Our unique professional development programme focuses on two aspects: coach specific training and sector specific training. Our business coaches have dedicated time throughout the year to engage together in development activities, including master-classes and dedicated time to share new techniques and innovative business coaching approaches with other associates. This is in addition to the development that our business coaches gain through individual learning and supervision.

Client satisfaction
Our supervisors carry out regular client surveys to obtain feedback on the impact of our business coaching. This non-attributable data is used in supervision sessions to help our business coaches develop their skills and is reviewed by our quality team to ensure that we address any emerging training or development needs.

All our business coaches operate with the benefit of regular independent supervision, which serves two purposes: quality assurance, to ensure clients are receiving the best possible business coaching and skills development for the coach. Supervisors feed back to a dedicated quality management team any themes emerging from supervision that they believe we should address through our training policies and professional practices.

For more information on business growth coaching call today
on 02921 510 061

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“I never cease to be amazed at the power of the coaching process to draw out the skills or talent that was previously hidden within an individual, and which invariably finds a way to solve a problem previously thought unsolvable.”

John Russell, Managing Director,
Harley-Davidson Europe Ltd

An International Coach Federation survey of 4000 companies found that the reported benefits of coaching included:

  • Improved individual performance
  • Improved profit, client service and competitiveness
  • Development of people for the next level
  • Management/staff relationship improvement
  • Improved retention